Hizavi Architecture Interior Company is looking for a dedicated Customer Care Executive to provide top-tier support to our clients. This role is essential in ensuring customer satisfaction by addressing inquiries, resolving concerns, and maintaining strong client relationships.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and in person.
- Provide detailed information about services, pricing, and project timelines.
- Handle and resolve client complaints with professionalism and efficiency.
- Coordinate with internal teams to ensure timely project updates for clients.
- Maintain accurate records of customer interactions and feedback.
- Assist in scheduling client meetings and follow-ups.
- Identify opportunities to improve customer service processes.
Qualifications & Skills:
- Bachelor’s degree in Business Administration, Communications, or a related field.
- Minimum of 2 years of experience in customer service or a similar role.
- Strong communication and problem-solving skills.
- Proficiency in CRM software and Microsoft Office.
- Ability to multitask and work in a fast-paced environment.
Join Hizavi Architecture Interior Company and be a vital part of delivering exceptional customer experiences. If you thrive in client-facing roles and have a passion for outstanding service, we would love to hear from you!
