Hizavi Architecture Interior Company is looking for a Customer Care Executive to provide exceptional support to our clients and ensure a seamless customer experience. The ideal candidate will handle inquiries, resolve concerns, and maintain strong client relationships while upholding our commitment to outstanding service.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person interactions.
- Assist clients with service requests, project updates, and general information.
- Handle complaints professionally, ensuring timely resolution and customer satisfaction.
- Maintain and update customer records in the system.
- Coordinate with internal teams to address customer needs efficiently.
- Gather customer feedback and suggest improvements for service enhancement.
- Support the sales and marketing team in client engagement efforts.
- Ensure adherence to company policies and service standards.
Requirements:
- Bachelor’s degree or diploma in Business Administration, Communication, or a related field.
- 2+ years of experience in customer service or client relations.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in MS Office and CRM software.
At Hizavi Architecture Interior Company, we believe in delivering excellence in both design and customer service. If you are passionate about creating positive client experiences, we invite you to join our team in Los Angeles. Apply today and be a part of our growing success!
